Contact & Complaints

For questions about registration, bonuses, payments, or verification, please contact support via the methods available on this website (for example, live chat, email, or messaging apps if provided).

Tip:When contacting support, include your account ID/username, the date and time, the payment method and amount (if relevant), and screenshots where possible.

1. Submit your request to support with a clear description and any supporting evidence.
2. We review the case and respond within a reasonable timeframe.
3. If needed, the case is escalated to the relevant department (Payments/KYC/Security).

Requests to set limits, apply a timeout, or self-exclude can be submitted through customer support.