KYC & AML Policy

To protect users and comply with anti-fraud and anti-money laundering requirements, we may verify identity and monitor transactions.

1. When KYC Is Required

Before your first withdrawal.
When changing payment details.
When suspicious activity is detected.
When certain limits are reached.

2. Documents We May Request

Government-issued ID document.
Proof of address (where applicable).
Selfie and/or video verification.
Proof of ownership of the payment method.
Source of funds information in specific cases.

3. Verification Time

Verification times vary depending on document quality and review volume. If needed, we may request resubmission.

4. AML Controls

We review transactions for suspicious patterns, including mismatches between account holder details and payment method details, unusual deposit/withdrawal behavior, and attempts to bypass rules. Accounts may be temporarily restricted while checks are completed.