Privacy Policy

This Privacy Policy explains what personal data we collect, how we use it, and how we protect it when you visit ekbetz.in, use the web version and/or the Ekbet mobile app.

Operator:Ekbet N.V., Dr. H. Fergusonweg 1, Curaçao, Company No. 147039, licensed under 8048/JAZ2018-040. Payment agent:MFI INVESTMENTS LIMITED, 3 Chytron Street, Flat/Office 301, 1075 Nicosia, Cyprus (HE386738).

1. What Data We Collect

1.1 Data you provide

  • Account registration details (e.g., phone/email, username).
  • Profile details (e.g., name, date of birth) when required.
  • Verification documents (KYC) where applicable.

1.2 Technical data

  • IP address, device identifiers, browser type, language, operating system.
  • Usage data (pages viewed, clicks, session duration, referral source).
  • Cookies and similar technologies.

1.3 Transaction data

  • Deposit/withdrawal data (amount, method, status). We do not store full card details.
  • To create and administer your account.
  • To process deposits and withdrawals and provide payment support.
  • To prevent fraud, secure the platform, and investigate suspicious activity.
  • To comply with legal and regulatory obligations (including KYC/AML and age verification).
  • To provide customer support and respond to inquiries.
  • To analyze performance and improve our services.
  • To send marketing messages where you have provided consent (where applicable).

3. Legal Bases for Processing

  • Contract performance:operating your account, processing transactions.
  • Legitimate interests:platform security, fraud prevention, service analytics.
  • Legal obligations:KYC/AML checks, responsible gaming measures, age restriction.
  • Consent:marketing communications and non-essential cookies (where applicable).

4. Sharing Your Data

We may share your data with:

  • Payment providers and financial institutions (to process transactions).
  • KYC/AML verification providers.
  • Technology partners (hosting, analytics, customer support tools).
  • Authorities where required by law or to protect our rights and users.

We do not sell your personal data.

5. Data Retention

We keep personal data only for as long as necessary to provide the services, meet legal obligations, resolve disputes, and enforce our agreements. Retention periods may differ depending on data category (account, payments, KYC, support requests).

6. Security

We apply technical and organizational safeguards to protect data, including access controls, secure communications, monitoring, and fraud-prevention measures.

7. Your Rights

Depending on applicable law, you may request access, correction, deletion, restriction, objection to processing, and portability of your data, as well as withdraw consent where processing is based on consent.

8. Age Restriction (18+)

Our services are intended for users aged 18+. We may request proof of age and restrict accounts if we believe a user is underage.

9. Contact

For privacy-related requests, please contact our support team via the Contact page on this website.